A retention blind spot, hiding in plain sight
While working with SAP SuccessFactors and HR operations teams, the same pattern kept turning up, especially around review cycles. A top performer would give notice, and the team would be genuinely surprised. Not because the data was missing. Because it was scattered across five quiet columns that nobody had ever read as one story.
That's what one departing critical resource said over a chai break at The Rameshwaram Cafe in Bangalore. Human psychology is genuinely hard to predict, but the signs were already sitting quietly in the fields nobody was reading together: a promotion cycle that kept slipping, a compa-ratio a little under band, recognition that stayed flat while performance kept climbing, an internal transfer she'd already tried and didn't get, and a manager relationship that kept resetting.
Not a people failure, exactly. Just a lot of rows, and not much time to read five fields as one story.